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Streamline your Accounts Receivable Collection
Sterling Services can offer your company a unique service proposition that provides personal, professional, cost effective and SUCCESSFUL accounts receivable outsourcing at a lower cost than an in-house department. As your "Virtual" accounts receivable department, we act as an extension of your company to help improve your business cash flow by eliminating past due invoices using proven preventative measures that build optimum receivables performance. Learn More >>
Our customer/client focused approach to receivables management helps preserve the customer/client relationship while ensuring prompt payment of your receivables. Learn More >>
Want to discuss how Sterling Services can be of assistance to your company? Please call us at: 905-373-0370 or 1-877-370-7243.
Roger West, Founder, Sterling Services
Roger West, founder of Sterling Services,
possesses twelve years of progressive credit
and collections experience ranging from sole proprietor entrepreneurial start-up businesses to
multi-million dollar national corporations.
Additionally, he has over 22 years of sales and customer service experience in a variety of industries both retail and wholesale. With a B.A. in Philosophy from McMaster University and a Business Administration diploma from a private college, Roger is well-versed in the psychology and inner workings of business. He has also completed the Xerox Selling Skills II Program as well as attending and participating in several advanced learning seminars and training courses in accounting, software, economics, human resources, customer service, and marketing.
His background also includes attaining the Certified Financial Collection Professional” designation (C.F.C.P.) from the International Centre for Professional Collections; successfully completing the intensive “PaulZEN Method” of Professional Account Collection program; attending and completing the “Platinum Negotiations” Seminar and Workshop.
Roger has always engaged a positive, customer focused approach to his responsibilities. He is an empathetic listener and proficient communicator with strong negotiation skills—able to connect with clients in a constructive dialogue focused on moving to a successful conclusion.
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