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“Cygnal Technologies is very satisfied with the Accounts Receivable collection services provided by Roger West and Sterling Services. The professionalism and respect shown to our clientele as well as the need to collect our accounts promptly are always in very good balance. Sterling Services operates at a distance, and with flexibility, just as effectively as if they were sitting in the Office alongside the rest of our organization."
Yvon Grenier, Credit Manager, Cygnal Technologies Corp.
"We recommended Roger to a client who was having great difficulty with a complicated accounts receivable matter. Roger's negotiation skills and professionalism resulted in a successful solution that saved our client a considerable expense."
Ken Burgin, Marketing Masters
"Roger provided great communications by keeping us up to date on the process and results. He worked with the delinquent account which would likely have gone un-collected and achieved a satisfactory result for us."
Mike O'Grady, Registered home Inspector
"Roger's business service—outsourced receivables management—is vitally important. Don't let your customers use you as a bank! Roger will not only get your receivables in shape, he will do it while showing the utmost respect for your customers and will help you create long-lasting, profitable relationships. We hired Roger on behalf of one of our clients, and I would work with him again in any situation requiring a knowledgeable, articulate, very well organized and highly effective solution. I am so enthusiastic about Roger's work I urge you to contact me so I can tell you more about why you need him.”
Elizabeth Walker, Chrysalis Marketing
"As a smaller business we appreciate the professionalism that Roger lends to our reputation. His courteous and diligent process has had an enormously positive impact on reducing our receivables. With Roger on our team the days of worrying about delinquent accounts are a thing of the past. Our confidence in his ability and satisfaction with his results could not be stronger. Furthermore, we are continually impressed with the depth and breadth of knowledge that Roger brings to the table. Whether it concerns how we ought to proceed with respect to particular clients or how we can improve the rate at which we get paid in specific situations, Roger always comes through with helpful advice and suggestions for action. He is always quick to reply to our questions and we truly value the input he provides. Without question, Roger has enhanced our ability to provide superior customer service. We consider Roger a valuable member of our team and our only wish is that we had encountered him sooner than we did!"
Jason Georges, Tytan Glove & Safety Inc.
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